Dakota State University |
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Course Schedule | Credit
Hours | Description
| Evaluation
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Methodologies
| Objectives
| Prerequisites
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Professionalism | Textbook
Monday | 10:00 a.m. - Noon (CST) & 2:00 p.m. - 4:00 p.m. (CST) |
Tuesday | 10:00 a.m. - Noon (CST) |
Wednesday | No scheduled office hours. |
Thursday | 2:00 p.m. - 3:00 p.m. (CST) |
Friday | 10:00 a.m. - Noon (CST) No scheduled office hours. |
Description and Catalog
Year:
Application of the management principles of planning and
organizing to health information settings. Concepts integrated
into laboratory and computer experience. 2005 - 2006 catalog.
Prerequisite:
HIM 265 Management of Quality and Related Functions for HIM
BUS 360 Organization and Management (concurrently, if approved)
Credit Hours:
3 credit hours
Adopted Course
Textbook and Instructional Materials:
Management Principles For Health Professionals,
fourth edition, 2004, by Joan Gratto Liebler, MPA, RRA and
Charles R. McConnell, MBA, CM. ISBN: 0-7637-3320-2
Other reading materials deemed
appropriate by the instructor may be included.
Computer Needs:
Minimum computer requirements are a computer which
enables access to the World Wide Web, an Internet electronic mail
program, and a new version of Netscape Navigator or
Internet Explorer.
Dakota
State University uses Microsoft Office 2003. At a minimum, you will need
access to a Microsoft Office product for the programs and compatibility with the
course work.
Below are some URLs, which
you might find helpful in answering your computing questions. The first provides
links to answer general DSU computing questions and many other “tech” and policy questions.
Computer Skills Used:
WebCT is the course management software used on the DSU campus. The entire
class will be taught within WebCT. We will use the email, discussion
board, assignments, gradebook, and other functions.
As stated above, we will use Microsoft Office products; for the most part, Word and Excel. PowerPoint or Access could be used minimally.
Instructional
Methodologies:
Written lecture notes, assignments/projects, discussions, and
any other information will be obtained from the class Web
site. Independent reading assignments are required from the
adopted course text book.
The instructor reserves the right to make adjustments in this course to better meet the needs of students or the intent of the course.
Students are expected to participate in and complete every class. Assignments and/or projects are due at the time designated. If an assignment/project is completed late, penalties will be applied to the student's grade. Unless advance arrangements have been made, there will be no make-up tests. There will not be grade penalties for pre-approved make-up tests. Any missed tests will constitute a zero for that test.
Discussion boards will be utilized at the course web site for the purpose of having a class discussion. Students will attend "class" at their leisure from home, school, or work on a weekly basis. Class participation will be based on comments made to the class discussion board pertaining to the topic assigned. Comments must be written clearly and grammatically correct in order to receive all of the discussion points. All students must participate in the discussion weekly unless otherwise directed.
Your university experience is developed in order to prepare you for the professional world that you will be embarking upon once completing the required course work. In order to assist with this preparation, your class work will be treated as work assignments delegated to you in a professional setting. The instructor will be treated as though she is your boss/supervisor/team leader at work and appropriate behavior is expected.
Ethical conduct is a requirement. Disciplinary action as deemed appropriate will result as a consequence to unethical conduct regarding completion of this course. I will follow the recommendations stated in DSU's academic dishonesty policy.
This link is to Dakota State University's academic dishonesty policy: http://www.departments.dsu.edu/hr/newsite/policies/040500.htm
Americans With
Disabilities Act (ADA) Statement: If
you have a documented disability and/or anticipate needing accommodations (e.g.,
non-standard note taking, test modifications) in this course, please arrange to
meet with the instructor. Also, please contact Dakota State University’s ADA
coordinator, Keith Bundy in the Student Development Office located in the Trojan
Center Underground or at 256-5121, as soon as possible. The DSU website
containing additional information, along with the form to request accommodations
is http://www.departments.dsu.edu/disability_services/.
You will need to provide documentation of your disability. The ADA coordinator
must confirm the need for accommodations before officially authorizing them.
At the end of this course the students will be able to:
1. plan and organize health information service operations.
2. identify/write mission statements, goals, plans and
objectives.
3. develop, apply, and evaluate policies and procedures for
health information services/functions
incorporating applicable legal, ethical, accrediting, licensing
and institutional requirements.
4. analyze health information services and construct a systematic
flow of information.
5. determine staffing needs for a Health Information Department.
6. identify and describe employee responsibilities.
7. design an appropriate Health Information Department
organizational chart.
8. design schedules and staffing patterns to meet the needs of a
Health Information Department.
9. understand principles of job analysis.
10. write criteria based job descriptions.
11. recruit, interview, hire, orient and train personnel for a
Health Information Department.
12. construct and interpret project planning tools (i.e., GANTT
and PERT charts).
13. apply principles of space management through design of a
Health Information Department floor plan.
14. apply implementation principles to a new/revised system.
15. determine Health Information Department equipment and supply
needs.
After successfully completing HIM 360 Management of Health Information Centers I and HIM 361 Management of Health Information Centers II, the student will be able to master the following Tasks as identified by the American Health Information Management Association (AHIMA).
Domain IV: Information Technology and Systems |
Subdomain A: Information Technology |
1. Use common software packages (e.g., spreadsheets, databases, word processing, graphics, presentation |
statistical, e-mail). RHIA/RHIT |
Domain V: Organization and Management |
Subdomain A: Human Resources Management |
1. Interview prospective employees. RHIA |
2. Hire new employees. RHIA |
3. Develop and implement new staff orientation and training programs. RHIA |
4. Supervise staff. RHIA |
5. Collect data on employee performance. RHIA |
6. Conduct performance appraisals. RHIA |
7. Counsel, discipline and terminate staff. RHIA |
8. Perform job analyses. RHIA |
9. Develop job descriptions. RHIA |
10. Conduct in-service education programs on topics related to health information services. RHIA |
11. Develop and support work teams. RHIA |
Subdomain B: Health Information Services Management |
1. Monitor staffing levels, turnaround time, productivity and workflow. RHIA |
2. Assign projects and task to appropriate staff. RHIA |
3. Develop productivity and control measures. RHIA |
4. Benchmark staff performance data in relation to department/facility performance standards. RHIA |
5. Determine resources (equipment and supplies) to meet workload needs. RHIA |
6. Develop departmental policies and procedures. RHIA |
7. Develop strategic plans, goals, and objectives for area of responsibility and communicated to staff. RHIA |
8. Participate on intra-departmental teams/committees responsible for health information services issues. RHIA |
9. Participate on facility-wide departmental teams/committees responsible for health information services issues. RHIA |
10. Coordinate inter-departmental and/or intra-departmental services. RHIA |
11. Provide consultation, education, and training to users of health information services. RHIA |
12. Prepare budgets with accompanying justification and monitor adherence. RHIA |
13. Evaluate effectiveness of department operations and services. RHIA |
14. Develop quality control/improvement systems for departmental
processes and use quality improvement tools and techniques to improve processes. RHIA |
15. Manage special projects. RHIA |
16. Plan and conduct meetings. RHIA |
17. Resolve customer complaints. RHIA |
18. Identify departmental resource requirements, determine
cost/benefits, communicate requirements to vendors, and evaluate vendor proposals. RHIA |
19. Assist in redesigning, re-engineering departmental services and operations. RHIA |
20. Prioritize department functions and services. RHIA |
Posted Weekly:
Four tests are scheduled for this course; three of these will be administered throughout the semester and the fourth one during the final examination period. These tests may consist of multiple-choice, true/false, matching, short answer, situational and/or essay questions. The final examination may be semi-cumulative. Tests will be administered utilizing a proctor, or at the DSU site.
Information regarding expectations, point value and due date of assignments/projects will be provided at the time the assignment is made. Grades will be posted to the web site and updated after each test.
Evaluation components include:
Tests (4) 60%
Quizzes 15%
Assignments/Quizzes/Discussion Board 25%
The weighted evaluation components will be combined to receive one final grade. The following fixed-percentage scale is used to determine final grades:
A | 90 - 100 |
B | 80 - 89 |
C |
70 - 79 |
D |
60 - 69 |
F |
59 & below |
The mid-term grade will be reflective of all evaluation components scheduled for completion up to and through mid-term week.
Should a student's cumulative grade calculation fall near or on the borderline of two letter grades, the instructor will give consideration to that student's discussion board participation, effort, and attitude in determining the final grade assignment for the course.
Students are reminded that they must earn at least a "C" in this course to fulfill HIA graduation requirements. If a student receives less than a "C" as a final grade, he/she may not complete HIM 485 or write the national certification exam.
Office Systems Management, ninth edition, by John Stallard and
George R. Terry.
Case Study Manual, 1992 update, Assembly on Education of AHIMA.
Productivity, A Handbook for Health Record Departments, by
Margret Amatayakul and Lou Ann Schraffenberger.
The Effective Health Care Supervisor, second edition, by Charles
R. McConnell.
Managing Health Records, Administrative Principles, by Joan
Liebler.
Professional Practice Guideline references published by AHIMA.
Comprehensive Accreditation Manual for Hospitals, 1999, Joint
Commission of Accreditation of Healthcare Organizations.
Administrative Office Management, tenth edition, by Kallaus and
Keeling.
Tentative course schedule. This is a guide to show you the topics with the approximate time schedule we will be covering in the class. You must refer to the course home page, 'course schedule' link to see the current information.
Date | Class Discussion | Assignment |
---|---|---|
September 1 - 7, 2005 9/1: 9/3: 9/5: 9/8: |
Introduction to the class and
review of the syllabus.
You will need to have a proctor for testing if you are unable to come to the DSU site. Click on the hyperlink for requirements of yourself and proctor. Management Functions - Please link to this document to read about the four basic functions of management. Handout - Roles and Characteristics of Managers Handout - Please link to this document to read about the responsibilities of a manager. |
Your assignment this week is to
become familiar with the Web site for HIM 360. It is imperative that you
read everything that is available at the site. Read "Tips for Success" I have written some guidelines that may help you when taking an Internet class. Read class organization. It will tell you how the Web site functions. Visit the discussion board. Introduce yourself to me and the rest of the class. |
September 8 - 14, 2005
|
Lecture Chapter 1 - The Changing Scene:
Organizational Adaptation and Survival
Assignment: exercise on page 30 - 31. Read about the split-department manager, you do not need to do what the book is asking you to do. See the discussion board for further details and read the instructions carefully. This discussion is worth five points, in order to receive all points, you must put some thought into your answers and develop them fully, or you will not receive all of the points. |
Read Chapter 1.
Weekly open-book quiz for Chapter 1 When doing the assignment in WebCT: |
September 15 - 21, 2005
|
Lecture
- Chapter 2 - Today's Concept of Organizational Management, Part 1.
Lecture - Chapter 2, Part 2. Don't forget to post to this week's discussion board. |
Read Chapter
2 to page 60-The Continuing Search for Excellence. Discussion board.
Weekly open-book quiz over Chapter 2, Parts 1 and 2
Exercise (A1) - Management Philosophies |
September 22 - 28, 2005 9/28: |
Lecture
- completes Chapter 2, specifically pages 49-77.
Please Note: There is a test next week. If you have not sent your proctor information, you must do so immediately!
|
Finish reading Chapter 2 Exercise (A4) - Promoting Total Quality Management, page 83. Weekly open book quiz Key - Management Philosophies (A1) |
September 29 - October 5, 2005 10/3: 10/5:
|
TEST
1 - week 1, 2, 3, 4 -
all information that has been provided.
On campus site is: Distant Students: I must have your proctor information before I can release access information. The test period is |
?? |
October 6 - 12, 2005 10/10: |
Lecture
- Planning Lecture - Strategic Planning |
Read Chapter 3.
Weekly open-book quiz Assignment - do the Exercise: From Intent to Action: The Planning Path at the end of the chapter on page 118 (A5). Discussion. |
October 13 - 19, 2005 |
Lecture
- Space management |
Read Appendices 3B, pages 130 -
140.
Weekly open-book quiz |
October 20 - 26, 2005 Mid-term week 10/24: 10/25: |
Lecture - Chapter 4 - Decision Making |
Read Chapter 4
Weekly open-book quiz
|
October 27 - November 5, 2005 10/28: 10/30: 10/31: 10/31 - 11/1818: |
TEST 2 - Weeks 6, 7,
& 8, all information that has been provided.
|
?? |
November 3 - 9, 2005 11/4: |
Lecture - Chapter 5 - Organizing, Part 1 Lecture - Chapter 5 continued, Part 2
|
Read Chapter
5, pages 165-190.
Weekly open-book quiz
|
November 10 - 16, 2005 11/10: 11/11: 11/15: |
Lecture - Overtime calculations and Scheduling options and considerations. No reading assignment in the book to accompany this lecture. Lecture - Organizational relationships and charts.
Lecture
- Office-time standards and determining FTE needs (staffing). No
reading assignment in the book to accompany this lecture. |
Read pages 190 -194 in
Chapter 5
about organizational charts.
Key A7 - Organizing Principles
|
November 17 - 23, 2005 11/19: |
Test 3 - Weeks 10 & 11 - Organizing, Overtime Calculations, Scheduling options, Organizational Relationships & Charts |
Key (A18) - Scheduling worksheet (this was how I did it)
- if you did it differently and followed the rules,
that is okay
Review Sheet for Test 3: Not an all inclusive list, but should be helpful. |
November 24 - 30, 2005 11/24 - 27: |
Lecture
- Job Descriptions Lecture - Criteria-based Job Descriptions Lecture - Compensation. Laws governing compensation. Rating job descriptions and their relationship to salary scale. |
Read pages 194 - 223 in Chapter
5, are specific to job descriptions.
Weekly open-book quiz |
December 1 - 7, 2005 12/5: |
Lecture - Chapter 6 - Recruiting and Training Quality Employees
combined with the lecture on Interviewing, Orientation, and Training. Go to menu. |
Read Chapter 6. Weekly
open-book quiz |
December 9, 2005 - HIM Final Exam |
Final Test - Thursday,
December 8, 2005 The test covers weeks 13 & 14 only. DSU Site: To be announced. One time only!
|
Test Review |
Other dates to remember! 1. December 11, Commencement -
Fieldhouse |
Joyce Havlik, RHIA - Instructor
Telephone: (605)256-7342 DSU - 307 East Hall Madison, SD 57042 |