Dakota
State University
HIM 361: Management of Health Information Centers II
Spring 2008
Internet course: video streaming and lectures posted weekly, each Thursday
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ADA Statement | Bibliography | Computer
Needs | Computer Skills
Course Information | Course
Outline | Credit Hours | Description
Evaluation Procedures | Instructor
| Methodologies | Objectives
Prerequisites | Professionalism
| Textbook
Joyce Havlik, MSIS, RHIA
307 East Hall
Office Phone: (605)256-7342
E-Education Services - 1-800-641-4309
E-mail Address: HIM361 WebCT Email Account
HomePage: www.homepages.dsu.edu/havlikjo
Fax Number - (605)256-5060
Office Hours:
OFFICE HOURS (all times are CST) |
|
Monday |
12:00 p.m. - 4:00 p.m. |
Tuesday |
No office hours. |
Wednesday |
2:00 p.m. - 4:00 p.m. |
Thursday |
9:30 a.m. - 11:30 a.m. |
Friday | No office hours. |
Sunday | 8:00 p.m. - 10:00 p.m. - Email only |
OR
by appointment if you are unable to arrange a time during
the scheduled office hours. |
Description and Catalog Year:
Application of management principles of actuating, and controlling of health
information settings. Concepts integrated into laboratory and computer experience.
2007-2008 catalog.
Credit Hours:
3 credit hours.
Adopted
Course Textbook and Instructional Materials:
1. Management Principles For Health Professionals,
fifth edition, 2007, by Joan Gratto Liebler, MPA, RHIA, Professor
Emeritus,
Health Information Management, Temple University, Pennsylvania, and
Charles R. McConnell, MBA,
CM.
ISBN 13: 9780763746179 OR ISBN 10: 0763746177
2. Introduction to Project Management, 2005, by Kathy Schwalbe, Ph.D., PMP, Augsburg College.
ISBN: 1-4188-3559-5
Other reading materials deemed appropriate by the instructor may be included.
Prerequisite:
HIM 360 Management of Health Information Centers I.
Minimum computer requirements are a computer which enables access to the World Wide Web, an Internet electronic mail program, and an Internet browser like Netscape Navigator or Internet Explorer (preferred). The best connection is a high-speed connection like wireless, cable, or a dedicated service line. Dial up is not recommended for taking an Internet course.
Dakota State University is migrating to Microsoft Office 2007, which has the capability of converting 2003 Microsoft Office documents. Homework will be done using Microsoft software such as Word, Excel, Access, and PowerPoint. At a minimum, you will need access to a Microsoft Office product for the programs and compatibility with the course work.
If you elect to not participate in the migration to Office 2007 at this time and use Office 2003 for now, you should run this update so that your old Office programs can properly read the files of the people who do choose to upgrade to Office 2007.
http://homepages.dsu.edu/boldtj/filez/FileFormatConverters.exe
You are encouraged to update to Office 2007. You can do that by purchasing a copy of it from DSU at a minimal charge. Please contact me if you wish to purchase a copy. DSU has a licensing agreement with Microsoft to provide students the copy.
Computer Skills Used:
WebCT is the course management software used on the DSU campus. The entire
class will be taught within WebCT. We will use the email, discussion
board, assignments, gradebook, and other functions.
Instructional
Methodologies:
Written lecture notes, assignments/projects, discussions, and
any other information will be obtained from the class Web
site. Independent reading assignments are required from the
adopted course text book.
The instructor reserves the right to make adjustments in this course to better meet the needs of students or the intent of the course.
Students are expected to participate in and complete every class. Assignments and/or projects are due at the time designated. If an assignment/project is completed late, penalties will be applied to the student's grade. Unless advance arrangements have been made, there will be no make-up tests. There will not be grade penalties for pre-approved make-up tests. Any missed tests will constitute a zero for that test.
Discussion boards will be utilized at the course web site for the purpose of having a class discussion. Students will attend "class" at their leisure from home, school, or work on a weekly basis. Class participation will be based on comments made to the class discussion board pertaining to the topic assigned. Comments must be written clearly and grammatically correct in order to receive all of the discussion points. All students must participate in the discussion weekly unless otherwise directed.
Your university experience is developed in order to prepare you for the professional world that you will be embarking upon once completing the required course work. In order to assist with this preparation, your class work will be treated as work assignments delegated to you in a professional setting. The instructor will be treated as though she is your boss/supervisor/team leader at work and appropriate behavior is expected.
Academic Honesty Policy:
Ethical conduct is a requirement. Cheating, plagiarism, or other forms of academic dishonesty including the acquisition without permission of tests or other academic material belonging to a member of the University faculty or staff, or the providing of one’s own work in hard copy or on disk to another student for the purpose of copying any portion is not allowed.
Disciplinary action as deemed appropriate by the instructor will result as a consequence to unethical conduct regarding completion of this course. All the students are required to work independently in this class. Any forms of cheating will result in a grade of 'F'. The following is a link to the University policy concerning academic honesty: http://www.departments.dsu.edu/hr/newsite/policies/040500.htm
I will follow the recommendations stated in DSU's academic dishonesty policy.
If you have a documented disability and/or anticipate needing accommodations (e.g., non-standard note taking, test modifications) in this course, please contact the me. Also, please contact Dakota State University’s ADA coordinator, Keith Bundy in the Student Development Office located in the Trojan Center Underground or at 256-5121, as soon as possible. The DSU website containing additional information, along with the form to request accommodations is http://www.departments.dsu.edu/disability_services/. You will need to provide documentation of your disability. The ADA coordinator must confirm the need for accommodations before officially authorizing them.
Top of the page.
LEARNING OBJECTIVES:
It is essential that the students learn fundamental principles, generalizations, or theories and develop specific skills, competencies, and points of view needed by professionals in the field. It is also important that the students gain factual knowledge; learn to apply course material; and develop skills in expressing oneself orally or in writing.
Upon completion of this course students should be able to:
1. Understand and utilize the management principles of actuating.
2. Understand and utilize the management principles of controlling.
3. Learn project management principles.
After successfully completing HIM 361 Management of Health
Information Centers II, the student will be able to master the following Tasks as identified by the American Health Information
Management Association (AHIMA). T = Task
I. Domain: Health Data Management
A. Subdomain: Health Data Structure, Content and Standards
No applicable tasks.
B. Subdomain: Healthcare Information Requirements and Standards
No applicable tasks.
C. Subdomain: Clinical Classification Systems
No applicable tasks.
D. Subdomain: Reimbursement Methodologies
No applicable tasks.
II. Domain: Health Statistics, Biomedical Research and Quality Management
A. Subdomain: Healthcare Statistics and Research
No applicable tasks.
B. Subdomain: Quality Management and Performance Improvement
No applicable standards.
III. Domain: Health Services Organization and Delivery
A. Subdomain: Healthcare Delivery Systems
No applicable tasks.
B. Subdomain: Healthcare Privacy, Confidentiality, Legal, and Ethical Issues
No applicable tasks.
IV. Domain: Information Technology & Systems
A. Subdomain: Information and Communication Technologies
No applicable tasks.
B. Subdomain: Data, Information, and File Structures
No applicable standards.
C. Subdomain: Data Storage and Retrieval
No applicable tasks.
D. Subdomain: Data security
T1. Enforce confidentiality and security measures to protect electronic health information.
E. Subdomain: Healthcare Information Systems
T3. Facilitate project management by integrating work efforts, as well as
planning and executing project tasks
and activities.
V. Domain: Organization and Management
A. Subdomain: Human Resources Management
T1. Manage human resources to facilitate staff recruitment, retention, and
supervision.
T2.
Ensure compliance with employment laws.
T3.
Develop and implement staff orientation and training programs.
T4.
Develop and implement continuing education programs.
T5.
Develop productivity standards for health information functions.
T6.
Monitor staffing levels and productivity, and provide feedback to staff
regarding performance.
T7.
Benchmark staff performance data.
T8.
Develop, motivate, and support work teams.
B. Subdomain: Financial and Resource Management
T1. Demonstrate knowledge of financial management and accounting
principles.
T2.
Prepare and monitor budgets and contracts.
T3.
Demonstrate and apply knowledge of cost-benefit analysis techniques to justify
resource needs.
C. Subdomain: Strategic Planning and Organizational Development
T4. Demonstrate and apply principles of organization behavior to
facilitate team building, negotiation, and
change management.
D. Subdomain: Project and Operations Management
T1. Apply general principles of management in the administration of
health information services.
T2.
Assign projects and tasks to appropriate staff.
T3.
Implement process engineering and project management techniques to ensure
efficient workflow and
appropriate outcomes.
Knowledge Clusters
1A. Health Data Structure, Content, and Standards
No applicable knowledge clusters.
1B. Healthcare Information Requirements and
Standards
No applicable knowledge clusters.
1C. Clinical Classification Systems
No applicable knowledge clusters.
1D. Reimbursement Methodologies
No applicable knowledge clusters.
2A. Healthcare Statistics, Biomedical Research
and quality Management - Healthcare Statistics and Research
No applicable knowledge clusters.
2B. Quality Management and Performance
Improvement
No applicable knowledge clusters.
3A. Health Services Organization and Delivery
No applicable knowledge clusters.
3B. Healthcare Privacy, Confidentiality, Legal
and Ethical Issues
No applicable knowledge clusters.
4A. Information Technology and Systems
No applicable knowledge clusters.
4B. Applied Health Informatics
No applicable knowledge clusters.
5A. Organization and Management
1. Principles of management
3. Communication and
interpersonal skills
5. Professional development for
self and staff
6A. Human Resources Management
2. Principles of human
resources management (recruitment, supervision, retention, counseling,
disciplinary
action)
3. Workforce education and
training
6B. Financial and Resource Management
3. Budget process (capital
and operating)
4. Cost/benefit analysis
6C. Strategic Planning and Organizational
Development
2. Organizational behavior
5. Organizational assessment
and benchmarking
6D. Project and Operations Management
2. Project management
Written lectures are posted weekly with assignments.
Four tests are scheduled for this course; three of these will be administered during the semester and the fourth one, which is the final, will be given the last week of class. These tests may consist of multiple-choice, true/false, matching, short answer, situational and/or essay questions.
Information regarding expectations, point value and due date of assignments/projects will be provided at the time each assignment is made.
Evaluation components include:
Tests (4) |
60% |
Quizzes | 15% |
Assignments/Discussion Boards/Other |
25% |
The weighted evaluation components will be combined to receive one final grade. The following fixed-percentage scale is used to determine final grades:
90 - 100 | A |
80 - 89 | B |
70-79 | C |
60-69 | D |
59 and below | F |
Should a student's cumulative grade calculation fall near or on the borderline of two letter grades, the instructor will give consideration to that student's class attendance, class participation, effort, and attitude in determining the final grade assignment for the course.
Students are reminded that they must earn at least a "C" in this course to fulfill HIA graduation requirements. If a student receives less than a "C" as a final grade, he/she may not complete subsequent certification exam.
Formula for calculating your final grade: ((Total Test Points Earned/Total Test Points Available) * .60) + (Total Quiz Points Earned/Total Quiz Points Available) * .15) + (Total Assignment Points Earned/Total Assignment Points Available) * .25)) *100
1. Finance Concepts for the Health Care Manager by Margret Amatayakul
2. Productivity: A Handbook for Health Record Departments by Margret Amatayakul and LouAnn Schraffenberger
3. A Practical Guide to Managing the Medical Record Department by Patricia J. Larsen
4. The Effective Health Care Supervisor by Charles R. McConnell
5. Managing Health Records Administrative Principles by Joan Gratto Liebler
6. Advance
7. For the Record
8. Medical Records Briefing
9. Journal of the American Health Information Management Association, American Health Information Management Association
Tentative Course Schedule
Week | Class Discussion | Assignment | ||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Review of the
syllabus. You will need to have a proctor for testing if you are unable to come to the DSU site. If you wish to use the same proctor from last semester, let me know that you are using the same proctor. Also have the proctor send me an email telling me they agree to be your proctor for this semester. If you did not use a proctor last semester, and you wish to use one this semester, please let me know and I will provide you with proctor information. |
Read the syllabus and proctor information, if
applicable. You can begin reading Chapter 8: Adaptation, Motivation, and Conflict Management, it is assigned for next week. Complete personality mosaic. Complete motivation exercise. Another personality analysis activity, just for fun! Humanmetrics - based on Myers-Briggs |
||||||||||||||||
Week 2
|
Topic: Budgeting Top of the page. |
Read Chapter 8. Weekly open book/lecture quiz. |
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Week 3
|
Topic: Budgeting
Top of the page. |
Finish
Chapter 8. Weekly Quiz |
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Week 4 |
First Test - Weeks 2
& 3 You will need to make sure I have your proctor information so I can release the testing information. The test will be available next week on Wednesday, Thursday and Friday, 2/14, 2/15 and 2/16. Top of the Page |
Case 8 (A1)
Facts about the test.
|
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Week 5
|
Topic: Committees and Teams &
Parliamentary procedure
Top of the page. |
Read Chapter 9.
Weekly Quiz |
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Week 6
|
Topic:
Adaptation, Motivation, and Conflict Management Top of the page.
|
Read Chapter 10. No quiz this week. |
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Weeks
7
|
Topic: Training and
Development Top of the page. |
Read Chapter 11
in the book.
Weekly Quiz |
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Week
8 & 9
|
Topic: Authority,
Leadership, and Supervision
|
Read Chapter 12. Weekly Quiz (11)
|
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Week 10
|
Topic: Human Resource
Management
Top of the Page
|
Read Chapter 13. | ||||||||||||||||
Week 11
|
Topics: Communication and
Day-to-Day Management Top of the page. |
Read Chapters14 &
15.
Weekly Quiz 6
Don't forget the Discussion Board. |
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Week 12
|
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Week 13 - Week 16 April 10 - May 7
|
Topic: Project Management
Top of the page. |
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Project Management Case and Quizzes due on |
Joyce
Havlik, RHIA - Instructor Telephone: (605)256-7342 DSU - 307 East Hall Madison, SD 57042 |